A popular diabetes app that can save lives is back in action


After some trouble, a famous app that helps diabetics check their blood sugar has been fixed.

Because of an update, it stopped working on some Apple devices, which upset people who used it to check their blood sugar.

The company that makes the FreeStyle LibreLink app said that the problems have been fixed in a new version that can be downloaded now.

Abbott said that people should upgrade as soon as possible to the current version.

In a statement to the BBC, the company said, “We appreciate your patience while we fixed the problem, and we’re sorry for the trouble this caused.”

Users put a small monitor on their arm or stomach in the form of a patch, which sends information to an app. The company says that its sensor-based glucose monitoring device is the best one used anywhere in the world.

The NHS says that 200,000 people in the UK use these kinds of sensors.

“Really scary”

On Friday, people who depend on the FreeStyle LibreLink app for their health spoke out online.

David Burchell, who has type 1 diabetes, said it was “very scary” to the BBC.

“This equipment is supposed to save your life,” he said Friday. “I woke up yesterday morning and went to check on my sensor thing. When I looked at it, it just showed a white screen, and I panicked.”

He said that Abbott told him to delete the app and restart it, but the company had already taken it off the App Store.

It left him without an active test, so he had to depend on fingerprint testing, which he called “a nightmare.”

People who don’t have these tools have to use finger-prick tests between four and ten times a day to check their blood sugar levels.

What’s the program?

Abbott made the LibreLink app, which links to a continuous glucose monitor (CGM), which looks like a white disc with a needle sticking out of it. This needle is usually put under the skin of the user’s arm or belly.

People with Type 1 diabetes use the CGM to check their blood glucose, or blood sugar, levels 24 hours a day, 7 days a week. This means they don’t have to keep pricking their fingers to get blood samples for readings.

People can make better decisions about when to eat or exercise if they keep track of their glucose levels in real time.

The most important thing is that it can tell the person or their family when their blood sugar level is too low or too high.

The problems started when one of Abbott’s CGMs stopped talking to some Apple users’ LibreLink apps.

Abbott said that a change they made to the app made it stop working for some users, so they couldn’t check their blood sugar levels.

People who don’t have these tools have to use finger-prick tests between four and ten times a day to check their levels.